These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and apk88 ("the Platform", "we", "us", "our") governing your access to and use of the website located at apk88.lat and all associated services. If you do not agree to these Terms in their entirety, you must not access or use the Platform.
Definitions
For the purposes of these Terms, the following definitions apply throughout:
| Term | Meaning |
|---|---|
| "Platform" | The apk88 website at apk88.lat, including all games, sportsbook markets, payment services, and support functions made available therein. |
| "Account" | A registered user profile created by a Player on the Platform, used to access games, deposit and withdraw funds, and interact with all services. |
| "Player" | Any individual who has completed the Platform's registration process and holds a valid, active Account. |
| "Balance" | The aggregate of real-money funds held in a Player's Account at any given time, denominated in Indonesian Rupiah (IDR / Rp). |
| "Bonus Funds" | Promotional credits awarded by the Platform that are subject to wagering requirements and are distinct from real-money Balance until wagering is complete. |
| "KYC" | Know Your Customer — the identity and document verification process required by the Platform before a Player may make withdrawals. |
| "Wagering Requirement" | The number of times a Bonus amount must be staked on eligible games before it converts to withdrawable real-money Balance. |
| "Restricted Jurisdiction" | Any country or territory from which access to the Platform is prohibited, whether by Platform policy or applicable law. |
Eligibility
To register an Account and use the Platform you must satisfy all of the following conditions at the time of registration and on a continuing basis:
- You are a natural person aged 21 years or older. The Platform does not permit access by any person under 21 years of age under any circumstances.
- You are accessing the Platform from a jurisdiction where online gaming is not prohibited by applicable law, and you accept sole responsibility for confirming the legality of your participation.
- You are acting on your own behalf and not as an agent, nominee, or proxy for any other person.
- You are not registered on any self-exclusion list administered by the Platform or any responsible gaming body to which the Platform subscribes.
- You have not previously had an Account on the Platform that was closed due to a breach of these Terms, fraudulent conduct, or any form of abuse.
- You possess full legal capacity to enter into binding agreements and to conduct financial transactions of the type contemplated by these Terms.
Age Verification. The Platform may require documentary proof of age at any time. Accounts found to belong to persons under 21 years of age will be permanently suspended and any Balance forfeited in accordance with applicable regulatory requirements.
Account Registration
Each Player may hold only one Account on the Platform. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any funds held therein.
When completing the registration form you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact method. Providing false or misleading information constitutes a material breach of these Terms and entitles the Platform to close your Account immediately.
- Username and Password: You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your Account with any other person, and you must notify support immediately if you suspect unauthorised access.
- Contact Details: You must keep your registered email address and phone number current. The Platform will use these for security notifications, KYC correspondence, and withdrawal confirmations.
- One Account Per Household: Only one Account is permitted per household address, per device, and per payment method. Attempts to circumvent this rule — including the use of VPN services, proxy servers, or shared payment instruments — may result in Account suspension.
- Account Security: You must log out of your Account after each session, particularly when using shared or public devices. The Platform accepts no liability for losses arising from your failure to maintain adequate security over your credentials.
KYC Verification. Before processing any withdrawal, the Platform requires you to complete identity verification by submitting a government-issued photo ID (such as a KTP, SIM, or passport) and, where applicable, proof of residential address. The Platform reserves the right to request additional documentation at any stage. Accounts that fail to complete KYC within the period specified in the verification request may have withdrawal access suspended until the process is finalised.
Deposits & Withdrawals
All transactions on the Platform are denominated in Indonesian Rupiah (IDR / Rp). The Platform does not charge fees on deposits or withdrawals; however, your bank or payment provider may apply their own transaction charges, for which the Platform bears no responsibility.
Accepted Payment Methods: The Platform accepts deposits and processes withdrawals via the following methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. The availability of specific methods may vary and the Platform reserves the right to add or remove payment options at its discretion with reasonable notice to Players.
- Minimum Deposit: The minimum single deposit amount is Rp 10.000. Deposits below this threshold will not be credited to your Account.
- Withdrawal Processing: Withdrawal requests are processed within an average of 15 minutes from submission, subject to successful KYC verification. During peak periods or scheduled maintenance windows, processing times may extend up to 24 hours.
- Withdrawal Ownership: Withdrawals will only be processed to a payment method registered in the same name as your Account. Third-party withdrawals are strictly prohibited. Any attempt to withdraw to an account belonging to another person will result in the request being declined and may trigger a security review.
- Source of Funds: The Platform reserves the right to request evidence of the source of funds deposited into your Account. Failure to provide satisfactory documentation may result in the suspension of withdrawal access pending investigation.
- Incomplete Wagering: Real-money Balance that is subject to active wagering requirements from Bonus Funds may not be withdrawn until those requirements are met. See Clause 5 for full details.
Transfer Reference. When making a bank transfer deposit, you must include your registered Account username in the transfer reference field exactly as shown in the cashier. Deposits received without a matching reference may be delayed or returned.
Bonuses & Promotions
The Platform offers a range of bonuses and promotional incentives to eligible Players. Each promotion is governed by its own specific terms, which are published on the relevant promotion page. In the event of any conflict between specific promotion terms and these general Terms, the specific promotion terms shall prevail with respect to that promotion only.
- Wagering Requirements: Unless otherwise stated in the specific promotion terms, Bonus Funds are subject to a wagering requirement of 30x the bonus amount before they may be withdrawn as real money. Not all game types contribute equally — slots typically contribute 100%, while live table games such as baccarat and roulette contribute at a reduced rate specified in the promotion terms.
- One Bonus at a Time: A Player may not hold more than one active bonus simultaneously unless explicitly permitted by the promotion terms. Depositing while an active bonus is in play may affect the treatment of the new deposit under the applicable bonus rules.
- Expiry: Bonus Funds that are not used within the timeframe specified in the promotion terms will expire and be removed from the Account without compensation.
- Abuse and Manipulation: The Platform reserves the right to void bonuses, forfeit Bonus Funds, and close Accounts where it has reasonable grounds to believe that a Player has engaged in bonus abuse, including but not limited to: placing low-risk or hedging wagers to satisfy wagering requirements, coordinated play with other Accounts, or exploiting technical errors.
- Eligibility: The Platform may restrict bonus eligibility based on the Player's country of residence, payment method used, or Account history. Players whose primary purpose of depositing is the receipt of bonus funds rather than genuine play may be excluded from promotional offers at the Platform's discretion.
Game Rules & Fair Play
All casino games available on the Platform are supplied by internationally certified third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft. The rules governing each game are set by the respective game provider and are accessible within the game interface. The Platform does not alter game mechanics, RTP (Return to Player) percentages, or Random Number Generator (RNG) parameters.
The Platform's sportsbook offers pre-match and live in-play betting across a broad range of sports markets, including BRI Liga 1, the EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, AFF Cup, MotoGP, and esports titles. All odds are set by the Platform and are subject to change. Bets are settled in accordance with the official result of the relevant event as recognised by the governing sporting body.
- Void Bets: A bet may be declared void where the event is cancelled, postponed beyond the settlement window, or where an obvious pricing error occurred. Voided bets are returned to the Player's Balance at the original stake amount.
- Technical Malfunctions: In the event of a technical malfunction during a game session, the Platform will investigate using server-side logs. If no game round data was recorded, the stake will be refunded. Malfunction voids all pays and plays where applicable.
- Disconnection: The Platform accepts no liability for losses arising from internet disconnection during a game session. Where a wager is recorded by the server, the outcome stands regardless of whether the Player remained connected to view it.
Prohibited Conduct
The following conduct is strictly prohibited on the Platform. Engaging in any of these activities will result in immediate Account suspension, forfeiture of Balance and Bonus Funds, and may be reported to relevant authorities:
- Using automated software, bots, scripts, or any artificial intelligence tool to interact with the Platform's games or sportsbook in a manner that provides an unfair advantage.
- Colluding with other Players or third parties to manipulate game outcomes, particularly in live poker or other competitive game formats.
- Exploiting software bugs, errors, or vulnerabilities in the Platform's systems. Any Player who discovers a bug must report it to support immediately and must not exploit it for financial gain.
- Depositing funds obtained through fraudulent means, including the use of stolen payment instruments or chargeback fraud.
- Money laundering or any attempt to use the Platform for the purpose of obscuring the origin of illicit funds.
- Accessing the Platform from a Restricted Jurisdiction through the use of VPN, proxy, or any other IP-masking technology.
- Registering multiple Accounts or assisting another person to register an Account in breach of Clause 3.
- Threatening, harassing, or abusing Platform staff or other Players through any communication channel.
Responsible Gaming
The Platform is committed to promoting responsible gaming and providing tools that help Players maintain control over their activity. The Platform is strictly for adults aged 21 years and older. Gambling should be approached as a form of entertainment, not as a financial strategy or source of income.
The following responsible gaming tools are available to all registered Players via the Account settings panel:
- Deposit Limits: Daily, weekly, and monthly deposit caps that restrict the total amount you may fund your Account within the chosen period.
- Session Time Limits: Configurable alerts and automatic session termination after a defined period of continuous play.
- Cooling-Off Period: A temporary suspension of your Account for a period of your choosing (minimum 24 hours, maximum 6 weeks), during which you may not deposit or wager.
- Self-Exclusion: A permanent or long-term exclusion from the Platform. Self-exclusion requests are irreversible for the duration of the exclusion period and will be applied within 24 hours of the request being confirmed.
If you believe that gambling is having a negative impact on your finances, relationships, or mental wellbeing, we strongly encourage you to contact our 24/7 support team or visit the Responsible Gaming page for further guidance and resources.
Intellectual Property
All content on the Platform — including but not limited to the apk88 brand name and logo, website design, graphics, text, software, game interfaces, and data compilations — is the proprietary intellectual property of the Platform or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your own personal, non-commercial gaming entertainment. You may not reproduce, modify, distribute, create derivative works from, reverse-engineer, or commercially exploit any part of the Platform's content without prior written consent from the Platform.
Limitation of Liability
To the maximum extent permitted by applicable law, the Platform's total aggregate liability to any Player arising out of or in connection with these Terms or the use of the Platform shall not exceed the total value of funds deposited by that Player into their Account in the 30-day period immediately preceding the event giving rise to the claim.
The Platform shall not be liable for:
- Any loss of profits, revenue, data, or goodwill, whether direct or indirect, arising from your use of or inability to use the Platform.
- Interruptions to service caused by scheduled maintenance, force majeure events, third-party infrastructure failures, or any event outside the Platform's reasonable control.
- The accuracy, completeness, or timeliness of information displayed on third-party game providers' interfaces.
- Financial losses arising from your own failure to maintain Account security, including losses resulting from credential theft due to phishing or malware on your own devices.
- Any tax liability incurred by you in your jurisdiction as a result of gaming winnings. You are solely responsible for declaring and paying any applicable taxes on winnings.
No Warranty. The Platform is provided on an "as is" and "as available" basis without any warranty of any kind, whether express or implied. The Platform does not warrant that service will be uninterrupted, error-free, or free from viruses or other harmful components.
Amendments
The Platform reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, the Platform will notify registered Players via the registered email address or through a prominent notice on the website, with a minimum of 7 days' advance notice before the amended Terms take effect.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request the withdrawal of your available Balance prior to the effective date.
Governing Law
These Terms shall be governed by and construed in accordance with internationally recognised principles of commercial law applicable to online gaming and digital services. The Platform operates as an international online gaming service and acknowledges that online gambling is subject to legal restrictions in Indonesia. By accessing and using the Platform, you confirm that you have independently assessed the legality of your participation and accept full personal responsibility for compliance with the laws of your jurisdiction.
Any dispute arising out of or in connection with these Terms that cannot be resolved through the Platform's internal dispute resolution process shall be referred to binding arbitration under internationally recognised arbitration rules. The language of arbitration shall be English. Nothing in this clause shall prevent the Platform from seeking urgent injunctive or interim relief in any competent court.
Contact
If you have any questions regarding these Terms & Conditions, wish to exercise a responsible gaming tool, or need to raise a dispute, please contact the apk88 support team through the following channels:
- Live Chat: Available 24/7 via the live chat widget on the Platform. First response typically within 60 seconds.
- Email: support at apk88.lat — please include your registered username and a clear description of your query.
- Operating Hours: Support is available every day of the year, including all Indonesian public holidays (Idul Fitri, Nyepi, Hari Kemerdekaan, and others), across all Indonesian time zones (WIB / WITA / WIT).
Dispute Resolution Timeline. The Platform aims to acknowledge all formal complaints within 24 hours and to provide a substantive response within 5 business days. Complex cases involving transaction investigations or third-party game provider data may require up to 14 business days for full resolution.